👋 Start Here (30 seconds)
Welcome! This guide explains everything in the simplest possible way — no jargon, no assumptions. If you can use WhatsApp, you can use BioMedixAI. 🙂
The Feynman rule we follow: if something can't be explained simply, it isn't finished. So every step below is written as if we're explaining it to a friend over tea. ☕
In one line: Create an account → find or list a service → book or manage it → done.
🧭 The Big Picture (one simple idea)
Imagine a smartphone. 📱 It's one device, but each app does one job — camera, maps, payments. You only open the apps you need.
BioMedixAI works the same way:
- One login = your phone.
- Each module (appointments, lab, pharmacy, wards…) = an app.
- You switch on only the modules you use — the rest stay hidden, so your screen is never cluttered.
That's the whole mental model. Everything below is just "which app, and how." ✅
🔑 Step 1 — Create Your Account
What it is: your single identity on the platform. One person = one account, even if you play many roles (patient today, doctor tomorrow).
- Go to the homepage and click Sign up — it's free. 🆓
- Enter your name, mobile/email and a password.
- That's it — you land on your home screen.
💡 Tip: You never need a second account. Roles stack on the same login, so your history stays in one place.
🏠 Step 2 — Know Your Home Screen
After login you'll see three simple spaces:
| Space | Think of it as | What you do there |
|---|---|---|
🏪 Marketplace (/) | The high street | Discover doctors, facilities, jobs, ambulances, shop |
🏠 Dashboard (/dashboard) | Your personal desk | Your bookings, records, pages you own |
📊 Business Overview (/business-overview) | The control room | Run a facility you manage (staff only) |
💡 Tip: Lost? Clicking the BioMedixAI logo always brings you home.
🔎 Step 3 — Find What You Need
BioMedixAI is a marketplace first. From the homepage you can search or browse:
- 👨⚕️ Find professionals — doctors by specialty, symptom or name.
- 🏥 Find facilities — hospitals, clinics, diagnostic centres.
- 🚑 Ambulance — nearest available vehicles, like calling a ride.
- 🩸 Blood donors — search by group and area.
- 🛒 Shop — equipment and medicines, Daraz-style.
💡 Feynman moment: the AI search box understands plain language. Type "chest pain doctor near me" and it finds the right specialist — you don't need to know the medical term. 🧠
📅 Step 4 — Book an Appointment
What it is: asking a doctor or facility to see you at a chosen time.
- Open a doctor's or facility's page. 👀
- Pick a date and time slot that's free.
- Confirm — you get a token/booking reference. 🎟️
- Track its status any time; you can cancel or reschedule yourself.
💡 Tip: No account needed for some call-to-book listings — you'll get a 6-digit token to track your request.
🩺 Step 5 — For Doctors: Consult & Prescribe
What it is: the doctor's digital chamber. Everything a paper file did, but faster and safer.
- Open your appointment list for the day.
- Click a patient → write the consultation note (complaints, findings).
- Add a prescription — search drugs, pick doses, use templates. 💊
- Add investigations (lab tests) right on the Rx.
- Finalise → a clean PDF is ready to print or share.
💡 Why it's safe: every change is audited. If you amend a finalised prescription, the old version is never silently overwritten — it's chained, so history is always clear. 🔒
🏢 Step 6 — For Facilities: Run Your Operations
What it is: the control room for a clinic, lab or hospital. Turn on only the modules you use.
- 🧑💼 Reception — register patients, take payments, manage the queue.
- 🔬 Lab — orders → sample → bench → verification → report.
- 🏨 Wards & IPD — admissions, beds, auto bed-day billing, discharge.
- 💰 Billing & P&L — cash sessions per receptionist, daily profit & loss.
- 🧑🤝🧑 HR & payroll — staff, leaves, attendance, salaries.
💡 Feynman moment: think of modules like light switches. 💡 You don't rewire the house to add a room — you just flip the switch for the module you need. Nothing you don't use ever gets in your way.
🛒 Step 7 — The Marketplace & Shop
- 📃 List your service — create a Doctor's Page, Facility, or Store from the Create menu on the homepage.
- ✅ Get approved — new public listings get a quick SuperAdmin confirmation, then you control show/hide yourself.
- 🛍️ Sell products — add equipment or medicines; buyers add to cart and checkout (cash-on-delivery today, online payment soon).
❓ Frequently Asked Questions
Is it free? 🆓 Yes — creating an account and a basic marketplace listing is free. Advanced practice tools come with a free trial.
Do I need to install anything? 📲 No. It works in any browser, and you can Add to Home Screen to use it like an app (it even works partly offline).
Is my data safe? 🔒 Yes — data is isolated per facility, encrypted where sensitive, fully audited, and never hard-deleted.
I have many roles — do I need many accounts? 🧑🤝🧑 No. One account, roles stack on top. Always one history.
📚 Detailed Guides by Vertical
The steps above get anyone started. When you're ready to go deep in your area, each guide below is a complete, illustrated, step-by-step walkthrough. 👇
Run a practice or facility
- 👨⚕️ Doctor's Page — profile, chambers, online booking & digital prescriptions
- 🧑⚕️ Professional Pages — nurse, pharmacist, lab tech, manager, receptionist & more
- 🔬 Diagnostic Centre — tests, sample collection, lab workflow & reports
- 🏥 Hospital — IPD, ICU/NICU, OT, ER, blood bank & more
- 💉 Clinic — a simple chamber or small practice
- 💊 Pharmacy — POS, inventory, DGDA compliance & e-pharmacy
Sell, serve & connect
- 🛒 Shop & Store — sell equipment & medicines, Daraz-style
- 🚑 Ambulance — find one fast, or list your fleet
- 🩸 Blood Donors & Societies — give & find blood, run a society
- 💼 Jobs & Hiring — find work, or hire professionals
- 🧑🤝🧑 For Patients — book, track & keep your records
💡 Tip: Bookmark the guide for your role — it's the fastest way to master every feature.
🆘 Need Help?
- 📖 Read the About page to understand the vision.
- ✉️ Email us at support@biomedixai.com.
- 🚀 Use the Book a Demo button on the homepage for a guided walkthrough.
You've got this. Start small — create your account, explore the marketplace, book one appointment. The rest will feel natural. 🙌